If your order arrived but the item or color isn't what you ordered, we're sorry — here's the fastest way to fix it:
If you bought on Amazon: go to Your Orders in your Amazon account, find the order, and choose "Return or replace items" — replacements are free and usually the fastest route. If you plan to reorder the same item, we suggest waiting about a week so the corrected inventory reaches the fulfillment network.
If you bought on ziruma.com: write to us at help@ziruma.com with your order number and a photo of what you received, and our team will review it and make it right.